Privacy Policy
Your privacy is fundamental to our mission. Learn how we protect and handle your data with the highest standards of security and transparency.
Information We Collect
- Personal information you provide when creating an account (name, email, company details)
- Document content and metadata when using our signing services
- Usage data and analytics to improve our platform performance
- Communication records when you contact our support team
How We Use Your Information
- Provide and maintain our document signing services
- Process transactions and send related information
- Send administrative information and service updates
- Improve our platform through usage analytics and feedback
Data Protection & Security
- AES-256 encryption for all data in transit and at rest
- SOC 2 Type II compliance with regular security audits
- Multi-factor authentication and access controls
- Regular security training for all team members
Information Sharing
- We never sell your personal information to third parties
- Data is only shared with your explicit consent
- Service providers are bound by strict confidentiality agreements
- Legal compliance sharing only when required by law
International Transfers
- Data may be processed in countries where we operate
- All transfers comply with applicable data protection laws
- Appropriate safeguards are in place for international transfers
- EU users benefit from GDPR protections regardless of location
Data Retention
- Account data retained while your account is active
- Document data retained according to your subscription plan
- Audit logs maintained for compliance and security purposes
- Data deletion available upon account closure request