Cookie Policy

1.1 Definition: Cookies are small text files stored on your device when you visit our website. They contain information that helps us recognize your browser and remember certain information about your visit.

1.2 Types of Storage: We use various storage technologies including HTTP cookies, HTML5 local storage, session storage, and IndexedDB to store different types of information.

1.3 First-Party vs Third-Party: First-party cookies are set directly by NextVerify, while third-party cookies are set by external services we use, such as analytics or advertising platforms.

1.4 Session vs Persistent: Session cookies are deleted when you close your browser, while persistent cookies remain on your device for a specified period or until manually deleted.

1.5 Web Beacons: We may use web beacons (small transparent images) in emails and on our website to track user interactions and measure campaign effectiveness.

1.6 Similar Technologies: We also use technologies like pixel tags, web storage, and software development kits (SDKs) that function similarly to cookies.

2.1 Authentication: We use cookies to authenticate users, maintain secure sessions, and prevent unauthorized access to accounts.

2.2 Preferences: Cookies help us remember your language preferences, theme settings, and other customization choices to enhance your experience.

2.3 Analytics: We collect data about website usage, including pages visited, time spent, click patterns, and user flows to improve our services.

2.4 Performance: Cookies help us monitor website performance, identify technical issues, and optimize loading times and functionality.

2.5 Marketing: We use cookies to deliver personalized content, track marketing campaign effectiveness, and provide relevant advertisements.

2.6 Security: Cookies help us detect and prevent fraudulent activities, protect against security threats, and maintain platform integrity.

3.1 Cookie Consent: When you first visit our website, we will ask for your consent to use non-essential cookies. You can modify your preferences at any time.

3.2 Browser Settings: You can control cookies through your browser settings, including blocking all cookies, accepting only first-party cookies, or deleting existing cookies.

3.3 Opt-Out Tools: We provide tools to opt out of specific tracking technologies, including Google Analytics opt-out and advertising preference controls.

3.4 Mobile Settings: On mobile devices, you can control tracking through your device's privacy settings and advertising identifier preferences.

3.5 Impact of Disabling: Disabling certain cookies may affect website functionality, including login capabilities, preferences, and personalized features.

3.6 Regular Review: We recommend reviewing your cookie preferences regularly to ensure they align with your privacy preferences.

4.1 Analytics Providers: We use Google Analytics, Mixpanel, and similar services to analyze website usage. These services may set their own cookies and collect data.

4.2 Advertising Partners: We work with advertising networks like Google Ads and Facebook that may use cookies to deliver targeted advertisements.

4.3 Social Media: Social media plugins and sharing buttons may set cookies and track your interactions with social content on our website.

4.4 Customer Support: We use customer support platforms that may set cookies to maintain conversation history and provide better service.

4.5 Payment Processors: Payment processing services may use cookies to facilitate secure transactions and prevent fraud.

4.6 Data Processing Agreements: All third-party services are bound by data processing agreements that ensure appropriate privacy protections.

5.1 Retention Periods: Different types of cookies have different retention periods, ranging from session-only to up to 2 years, depending on their purpose.

5.2 Automatic Deletion: Cookies are automatically deleted when they expire, unless renewed by subsequent visits to our website.

5.3 Manual Deletion: You can manually delete cookies at any time through your browser settings or our cookie preference center.

5.4 Data Location: Cookie data may be stored on servers located in various countries, including the United States and European Union.

5.5 Security Measures: All cookie data is protected using appropriate security measures, including encryption and access controls.

5.6 Regular Cleanup: We regularly review and clean up unnecessary cookie data to minimize data collection and storage.

6.1 Global Services: Our website is accessible globally, and cookie data may be transferred to and processed in countries other than your residence.

6.2 GDPR Compliance: For users in the European Economic Area, we ensure all cookie practices comply with GDPR requirements and obtain appropriate consent.

6.3 CCPA Compliance: California residents have specific rights regarding cookie data, including the right to opt out of the sale of personal information.

6.4 Other Jurisdictions: We comply with applicable privacy laws in all jurisdictions where we operate, including Canada's PIPEDA and Brazil's LGPD.

6.5 Adequate Protections: All international data transfers are protected by appropriate safeguards, including Standard Contractual Clauses.

6.6 Local Requirements: We adapt our cookie practices to meet specific local requirements and cultural expectations regarding privacy.

7.1 Regular Updates: We may update this Cookie Policy periodically to reflect changes in our practices, technologies, or legal requirements.

7.2 Notification Process: Material changes to this policy will be communicated through email notifications, website banners, or other appropriate means.

7.3 Effective Date: Policy updates take effect on the date specified in the updated policy, and continued use constitutes acceptance of changes.

7.4 Version Control: We maintain version history of our Cookie Policy to track changes and ensure transparency about modifications.

7.5 User Consent: For significant changes that affect cookie usage, we may request renewed consent from users.

7.6 Review Recommendations: We recommend reviewing this policy periodically to stay informed about our cookie practices and your rights.

8.1 Privacy Officer: Our Data Protection Officer handles all cookie and privacy-related inquiries and can be reached at privacy@nextverify.net.

8.2 User Rights: You have the right to access information about cookies we use, request deletion of cookie data, and object to certain types of tracking.

8.3 Complaint Process: If you have concerns about our cookie practices, you can file a complaint with us or with your local data protection authority.

8.4 Response Time: We respond to all cookie-related inquiries within 30 days and provide regular updates on the status of your requests.

8.5 Technical Support: For technical issues related to cookie settings or website functionality, contact our support team at support@nextverify.net.

8.6 Legal Compliance: We are committed to complying with all applicable laws and regulations regarding cookie usage and data protection.