Terms of Service
These comprehensive terms govern your use of NextVerify's document signing platform and related services. Please read them carefully to understand your rights, responsibilities, and our mutual obligations.
Last Updated: July 11, 2025 | Effective Date: July 11, 2025
Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and NextVerify, Inc. ("NextVerify," "we," "us," or "our") regarding your use of our document signing platform, website, mobile applications, and related services (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our Services.
These Terms apply to all users of our Services, including individuals, businesses, and organizations. Additional terms may apply to specific features or services, which will be presented to you at the time of use.
1. Account Registration and Eligibility
1.1 Age Requirement: You must be at least 18 years old and have the legal capacity to enter into contracts to create an account and use NextVerify's services.
1.2 Account Information: You must provide accurate, current, and complete information during registration and maintain the accuracy of your account information.
1.3 Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
1.4 Account Verification: We may require identity verification before activating your account or accessing certain features of our services.
1.5 One Account Per User: Each user may maintain only one active account. Multiple accounts by the same individual are prohibited.
1.6 Notification of Unauthorized Access: You must immediately notify us of any unauthorized use of your account or any other breach of security.
2. Acceptable Use and Service Guidelines
2.1 Lawful Use: You may only use NextVerify for lawful document signing and related business purposes in compliance with all applicable laws and regulations.
2.2 Prohibited Content: You may not upload, transmit, or process documents containing illegal content, malware, viruses, or any harmful code.
2.3 Intellectual Property: You must respect the intellectual property rights of others and only upload documents you have the right to use and distribute.
2.4 No Reverse Engineering: You may not reverse engineer, decompile, disassemble, or attempt to derive the source code of our platform or services.
2.5 System Integrity: You may not attempt to gain unauthorized access to our systems, networks, or other users' accounts.
2.6 Compliance with Laws: You are responsible for ensuring your use of our services complies with all applicable local, state, federal, and international laws.
3. Subscription Plans and Payment Terms
3.1 Subscription Fees: Subscription fees are charged in advance on a monthly or annual basis, depending on your selected plan, and are non-refundable except as required by law.
3.2 Payment Methods: We accept major credit cards, debit cards, and other payment methods as specified during checkout. You authorize us to charge your selected payment method.
3.3 Automatic Renewal: Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date.
3.4 Price Changes: We may change subscription prices with 30 days' advance notice. Price changes will take effect at your next billing cycle.
3.5 Failed Payments: If payment fails, we may suspend your account after reasonable notice and attempts to collect payment.
3.6 Taxes: You are responsible for all applicable taxes related to your use of our services, except for taxes based on our net income.
4. Data Ownership and Security
4.1 Your Data Ownership: You retain all ownership rights to documents, content, and data you upload to our platform. We do not claim ownership of your content.
4.2 License to Process: By using our services, you grant us a limited license to process, store, and transmit your data solely to provide our services.
4.3 Security Measures: We implement industry-standard security measures including encryption, access controls, and regular security audits to protect your data.
4.4 Data Backup: We perform regular backups of your data to prevent loss, but you are responsible for maintaining your own backup copies.
4.5 Data Portability: You can export your data at any time through our platform's export features or by contacting our support team.
4.6 Access Controls: You are responsible for managing user permissions and access controls for your account and documents.
5. Prohibited Activities and Enforcement
5.1 Malicious Software: Uploading or transmitting viruses, malware, spyware, or any other malicious code is strictly prohibited.
5.2 Unauthorized Access: Attempting to gain unauthorized access to our systems, other users' accounts, or restricted areas of our platform is prohibited.
5.3 Fraudulent Activities: Using our services for fraudulent purposes, including identity theft, financial fraud, or document forgery is strictly prohibited.
5.4 Spam and Abuse: Sending unsolicited communications, spam, or engaging in abusive behavior toward other users or our staff is not allowed.
5.5 Account Sharing: Sharing your account credentials with unauthorized parties or allowing others to use your account is prohibited.
5.6 Enforcement Actions: We reserve the right to suspend or terminate accounts that violate these terms, with or without notice, depending on the severity of the violation.
6. Disclaimers and Limitation of Liability
6.1 Service Availability: Our services are provided 'as is' and 'as available' without warranties of any kind, either express or implied, including but not limited to uptime guarantees.
6.2 No Warranties: We disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement to the fullest extent permitted by law.
6.3 Limitation of Damages: Our total liability to you for any claims arising from these terms or your use of our services is limited to the fees you paid in the 12 months preceding the claim.
6.4 Indirect Damages: We are not liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or data.
6.5 Force Majeure: We are not liable for any failure to perform due to circumstances beyond our reasonable control, including natural disasters, government actions, or network failures.
6.6 Jurisdictional Limitations: Some jurisdictions do not allow certain liability limitations, so these limitations may not apply to you.
7. Dispute Resolution and Legal Terms
7.1 Governing Law: These terms are governed by the laws of the State of Colorado, United States, without regard to conflict of law principles.
7.2 Binding Arbitration: Any disputes arising from these terms or your use of our services will be resolved through binding arbitration rather than in court.
7.3 Arbitration Rules: Arbitration will be conducted under the Commercial Arbitration Rules of the American Arbitration Association (AAA).
7.4 Class Action Waiver: You waive your right to participate in class action lawsuits or class-wide arbitration, except where prohibited by law.
7.5 Venue: Any legal proceedings that cannot be arbitrated will be conducted in the state and federal courts located in Denver, Colorado.
7.6 Attorney Fees: In any legal proceeding, the prevailing party may be entitled to recover reasonable attorney fees and costs.
8. Service Modifications and Termination
8.1 Service Changes: We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable advance notice.
8.2 Terms Updates: We may update these terms periodically. Material changes will be communicated via email or platform notification at least 30 days in advance.
8.3 Continued Use: Your continued use of our services after terms updates constitutes acceptance of the modified terms.
8.4 Account Termination: You may terminate your account at any time through your account settings or by contacting our support team.
8.5 Termination by NextVerify: We may terminate your account for violation of these terms, non-payment, or other reasons with appropriate notice.
8.6 Data Retention: Upon termination, we will retain your data according to our data retention policy and legal requirements, with options for data deletion upon request.
Questions About These Terms?
If you have any questions about these Terms of Service or need clarification on any provisions, please contact us:
Email: legal@nextverify.net
Phone: +1 (720) 741-4815
Address: NextVerify, Inc., 2448 Blake Street, Suite 210, Denver, CO 80205